02 — CRM builds

Your CRM, configured around how you actually sell.

A CRM out of the box is a demo. Configured properly it runs the business. We do the configuration.

A phone with hundreds of dark fragments streaming out of it and scattering.

What we run on

  • HighLevel
  • HubSpot
  • Gmail
  • WhatsApp
  • Google Calendar

The problem

Every enquiry lands in the same inbox as everything else, and the follow-up depends on whoever remembers. When you are on site, that is nobody.

A man at a desk in morning light reading a list of enquiries on a laptop.

Seven forty am

Every enquiry in one place.

Not a shared inbox somebody has to remember to check. One list, every lead, each one tagged to where it came from.

Somewhere every lead lands

One enquiry. Fifteen places it could vanish.

An enquiry that arrives in a shared inbox is already lost. This is what happens instead, and the order matters more than any single part of it.

It arrives

01

Somebody fills in a form

With the click ID still attached, so we know which ad, which keyword and which page produced them.

  • 34 fields captured
  • Origin travels with it

It is saved

02

The database write happens first

Before any sync, any email, any notification. If everything downstream fails, the lead is still safe.

  • One table per service
  • Nothing can overwrite it

It fans out

03

Two independent syncs

One to the CRM, one to the email platform. Either can fail without affecting the other.

  • Verified by reading it back
  • Not by trusting a success message

It is chased

04

The follow-up starts on its own

Most people are not ready that week. The sequence keeps going while you work.

  • Immediate acknowledgement
  • Day two, real information
  • Day six, a soft close

A lead you cannot trace is a lead you paid for twice.

Once to get it, and again to replace it.

Silhouette seated, working on a laptop balanced on one knee.

ONE PLACE

Saved before anything else happens.

The database write comes first. If every sync, every notification and every email fails, the lead is still there.

What you get

  • 01

    A pipeline that matches how your team actually closes.

  • 02

    Automations that fire on the events that matter, not everything.

  • 03

    Templates for the emails and texts you send fifty times a week.

  • 04

    Integrations to the tools you already run.

  • 05

    A written record of what fires when, so nothing is a mystery.

Fourteen days

Forty one pipelines, one per service.

 

43

Pages published

 

41

Lead pipelines

 

123

Automated emails

Verified in the client's own accounts

How it runs

  1. 01

    Half a day mapping how the business already sells, in real terms.

  2. 02

    We rebuild it against that map.

  3. 03

    Team walkthrough, then a fortnight where we sit close and adjust.

A lead you cannot trace is a lead you paid for twice.

Once to get it, and again to replace it.

Book a call

Show us what you already have.

One conversation. No deck, no pitch.

  • 01We find the bottleneck. In time, in lost jobs, or in your own week.
  • 02You get it in writing. What we would build, what it changes, what it costs.
  • 03You decide. If it is not worth it, you still keep your system written down.